Privacy Policy

Introduction

At Custom Initial (“we”, “us”, or “our”), we highly respect and strictly protect the privacy rights of every customer. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit and purchase on our website https://www.custominitial.com/.

Information We Collect

We collect necessary personal information that you voluntarily provide during checkout, including your name, shipping address, email address, phone number, and payment information. We also automatically collect basic browsing data to optimize website performance and customer shopping experience.

How We Protect Your Data

All personal data is encrypted and stored securely. We never sell, rent, or share your personal information to any third parties for commercial marketing purposes. Your payment information is processed securely by trusted payment gateways and will not be stored on our server.

Discreet Shipment Privacy Commitment

We fully understand the privacy concerns of intimate apparel products. All orders will be shipped in 100% discreet, plain packaging with no sensitive logos, no product hints, and no explicit descriptions on the outer package. No one can identify the contents of your package from the outside.

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies in your browser settings at any time.

Your Rights

You have the right to view, modify, or request deletion of your personal data. For any privacy inquiries, please contact us via email.